Our Runtech Care tool allows you to submit a support form with ease.
Runtech Care, here to support you
We created Runtech Care to make it easier than ever for you to report a problem with your AV system.
Our tool enables our support team to respond quickly to support requests with a digital log. Our support team are here to help improve the longevity of your audio visual systems. We provide you with peace of mind that your technology is in safe hands, enabling your team to focus on more strategic priorities. You can count on Runtech to be there in a time of need, providing excellent service.
Log a support request form
Please fill out the form below to register a service request. Please provide as much information as possible and include photos, serial numbers etc if available.
Once the form is submitted, a member of our support team will be in contact with you to start assisting you with your fault. Please note that our customers who are in-contract will receive priority assistance.
Looking for additional support?
To contact our support team via phone, please dial +44 (0) 203 640 6030 and select option 2
Please use Customerfirst@runtech.co to contact our Support team via email.
Subscribe to our mailings
Stay up to date with the latest trends and news from Runtech.