Five important business benefits to VoIP

Voice over Internet Protocol (VoIP) is a telecommunication solution that benefits any business size. VoIP offers flexibility, scalability, and affordability to a small business with one office to large businesses with hundreds of employees.

VoIP technology has evolved and become extremely portable allowing your employees to connect from any location or device. This has really supported businesses with more employees working remotely. Virtually every business can benefit by implementing this, so we have compiled some of the most important benefits to businesses.


Lower costs

VoIP telephone systems utilise the internet to make calls instead of traditional phone lines. Installing multiple phone lines can be very costly, especially if your business makes regular calls.


Simplified audio and video conferencing

Traditionally, businesses would pay for an additional service to hot multiple callers for a conference on their phone systems. Since VoIP calls use data instead of using a dedicated phone line, conference calls are much easier and simpler. You can also transfer various media formats during your phone or video call, taking your conference call to the next level.


Worldwide calls

As a lot of our customer know, international calls on a landline phone can cost a fortune. With VoIP, the cost is much lower. This has benefitted a lot of businesses that work with worldwide clients.


Versatile features

Many businesses simply cannot operate 24/7. Voicemail, call forwarding, and DND (Do Not Disturb) features help businesses when employees are unable to get to the phone. These are just a few of the features from VoIP, however they are important to businesses.



A common worry with VoIP is if the internet stops working, so does the ability to make phone calls. However, the capability to choose who and when calls are forwarded has benefitted many businesses. With call-forwarding you don’t need to worry about missing important calls.


Considering moving your phone system to VoIP can be confusing with the different services and features available. Our advisors can help find the best solution for you, that will suit your business needs. If you are interested in finding out more, contact the team below.

David Large, RunTech

David Large

Head of Voice and Data

Duncan Porter, RunTech

Duncan Porter

Voice and Data sales consultant